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Patient Portal
Schedule an
appointment
If you are an established patient, you can request a follow-up appointment online at your convenience. Visit the patient portal, healow.com or the Healow app to view your provider's availability and request your next appointment. New patients must call (504) 821-2601.
Log in to the
medical portal
Click below to access eClinicalWorks, your medical patient portal, where you can view appointments and test results, pay your bill, access records, and more.
Call for a
prescription refill
You'll receive your meds more quickly by calling your pharmacy directly. See a list of our partner pharmacies here.
Pay your
statement
If you have received your statement from CrescentCare and would like to pay online, have your Statement Code or Name, Date of Birth, and Phone number ready and click Pay Now below.
Patient resources and downloads
Download forms, handbooks and more in PDF form.
Request your medical records
Complete this form to request a copy of your medical records from CrescentCare.
Insurance enrollment & paying for care
See which insurance we accept, learn about sliding-scale fees, and more.
Read our
privacy policy
Find out more about your choices on what we share.
Take our satisfaction survey
As a patient of CrescentCare we value your opinion and always strive to use your feedback to better serve you. Please take a moment to complete our anonymous satisfaction survey. Please remember, DO NOT include your name or any identifying information in any portion of the survey.
Get the Every Dose Every Day App
Every Dose Every Day (E2D2) is a free, easy-to-use app created by the Centers for Disease Control and Prevention (CDC) for people living with HIV. The app allows you to set up medication reminders easily, and keep track of your appointments, laboratory results, and refills. This app is simple and secure. It will keep any information you enter confidential and stored only on your phone.
